A few months back, Valve introduced the poorly-thought-out system of 
random weapon unlocks in TF2.  Previous to that, you'd earn weapon unlocks 
by playing and getting achievements.  Their random system involved a 
percent chance of getting a random weapon unlock every 25 minutes or so.  
A few people discovered that this timer would count down even if you were 
only idling on a server, so you didn't even have to play.
 
A player by the nick of Drunken_F00l discovered that you'd even get 
unlocks if you pretended to idle, so he wrote a program that made Valve 
think your game was idling.  I initially didn't use it for several weeks 
after hearing about it because it sounded hinky.  But since so many were 
using it without consequence, and because Valve never said word one about 
it, I started using it.  Since the weapon unlocks were random, it was not 
uncommon to find a duplicate of a weapon you already had.  In those 
instances, I'd delete one of them (it may have been the original or the 
duplicate).
 
Today, after knowing about this for 3 months, Valve decided the idle 
program was cheating and made the author shut it down.  They then deleted 
all "illegal" items gathered by this "cheating".  And yes, this included 
weapons that were duplicates.  In the case of duplicates, if the original 
unlock had been deleted by the player, the player is left with nothing.  
They've now punished their most enthusiastic players by leaving them with 
less than they started with.
 
The end result is that despite having 13 milestones, the meta-achievements 
that unlock items, the assholes at Valve have left me with 1 single 
solitary unlock.  An unlock I don't even use or like.  All of this because 
of Valve's fuck up and they were too busy planning this punishment to even 
ask Drunken_F00l not to run or distribute his program.
 
Way to go, morons at Valve.  Have you been taking customer relations 
lessons from the fucking RIAA?
(Updated Monday, April 11, 2011 1:30 PM)